FAQ'S....
ARE YOUR CLEANING SYSTEMS AND SOLUTIONS SAFE?
YES.. Our machines are regularly tested for safety, All our cleaning solutions are approved and are safe for children and pets.

WILL YOU REMOVE EVERY STAIN?
Not necessarily, Some stains can be permanent depending on the type of stain and construction of your carpet. We will advise you prior to the clean which stains can be removed and those that may be permanent. Beware of companies offering total stain removal, they are either lying or untrained.

ARE YOU EXPENSIVE?
No, nor are we the cheapest, our service is about quality of work and offering a professional service at a competitive price. Again beware of "fly by night" companies that offer ridiculous prices especially at Christmas time.

WILL MY CARPET SHRINK?
No, we will check your carpets during our walkthrough prior to cleaning to ensure they can be cleaned without the risk of shrinkage. if there is a risk I.E. a badly fitted carpet, you will be informed prior the work being carried out, And it's your decision if you would like the clean to take place. We are proud to say in over 34 years, we have never shrunk a customers carpets or furnishings. 

WILL HAVING MY CARPETS & UPHOLSTERY CLEANED SHORTEN THEIR LIFE? 
No not at all just the contary. Carpets fibres and fabrics are worn away by friction caused by dirt and grit. Keep them clean and they will last 4 times longer than dirty carpets and upholstery.

WILL MY CARPETS RE-SOIL QUICKER AFTER CLEANING?
Not when you use SWAN CLEANING SERVICES, it's very important especially with carpets that they are left in a PH neutral state. In these cases we use an acidic rinse which neutralises any cleaning solution in the carpet.
Not all cleaning companies work to these standards.

WILL YOU MOVE ALL THE FURNITURE? 
No. We do not move electrical items, large display cabinets, sideboards, and musical instruments. All other furniture is moved and replaced on protective pads.

DO YOU COVER ALL MERSEYSIDE AREAS?

Yes we do, including Liverpool city centre, An area many of our competitors are reluctant to cover.

ARE YOU INSURED?

YES, We are FULLY insured, many of our competitors only have public liability  and believe they are fully insured, At SWAN CLEANING SERVICES as well as public liabilty we are covered for our workmanship and also have product liabilty, Our insurance policy is always available for you to inspect.